Purchasing points for NFL 16

I go to add points to my account, choose the package, choose how to pay, then it comes up with an error "Something went wrong" but doesnt display an error code and it doesnt matter which way I choose to pay. Does anyone know how to fix this? I already updated my billing information and tried and that still didnt work.

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

I have the same problem but an error msg comes up and says transaction purchase error : 231626 I've had it since Christmas day got a hold of ea origin microsoft and xbox. They gave me my points but failed to remove the error so it still pops up every time I try to select points. It's horrible

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Hey there anthkoe313!

Sorry to hear about the purchasing trouble. Because this thread is a bit older please create a new thread detailing the issue you're having. Please be sure the region of your account is tied to the correct region of your locale as well as the region of your payment option.

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