Purchasing MS Points on computer.

As you can see, MW3 is release for just a limited time offer and my brother told my Dad if he could get it and he said sure.

 

Since I'm gold, the information is stored so when my dad trys to purchase the 50$ MS Points online (Because today is my bro b-day and he wants that game for his B-day), it said an invalid CVV or error since you must enter it.

 

 

Any advice?

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Go to https://billing.microsoft.com to make sure the billing information is correct. If you still run into errors try it on the  console to see if there is an error there too or call support and talk to billing.

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Everything is good and all, but there still an error.

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I don't find this forum very supporting...

I'll figure it out myself then.

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if you are talking about paying with credit card not using paypal.

it can't be a key card, if you dad knows 100% that his card is either a credit card or a debit card that can be used online as well?

it has to be word for word letter for letter the exact same as it would be on the card. CVV is located always on the back of the card in a random place usually next to the signature a small group of only numbers.  hope this may help you.

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Its a credit card. Every information is correct.

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Maybe you should try figuring it out by going to the link in the first response by Smwutches? You know, the post that you got 2 minutes after posting your question that is not "very supporting" (but that absolutely has given you the correct answer).

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Greetings, Infectors. Very sorry to hear about your situation. We definitely want to help you get this sorted out. We are unable to help with billing issues over the forums, but if you get in touch with phone support as Smwutches suggested they should be able to work with you on a resolution. Head over to this page to get started: support.xbox.com/contact-us. Thanks! Keep us posted.

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