Purchasing Item on fifa 12 and not receiving anything but i still lost my points?

i lost 120 microsoft points on fifa 12 but didnt receive a pack, what can i do? microsoft have basically just stolen from me...


Question Info

Last updated July 4, 2018 Views 7 Applies to:

You can double check you purchases on https://billing.microsoft.com. Did you purchase several packs and lose track of them? If you feel you were charged for something and didn't receive it, please contact phone support (support.xbox.com/contact-us) for more help. Thanks!

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