Purchased torchlight on sale for 400 got charged 1200 points.

I purchased torchlight today on xbox live while it was still on sale for 400 points. When i returned home after my day, i checked on xbox.com to see how much points i had left and it deducted 1200 from my points. I purchased a 1400 points card earlier today and i was sad to see it mostly gone when i came back home. I was hoping you might be able to refund those points back to me somehow. I was hoping to buy something else today but it seems i cant now. Thanks in advance.

 

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Last updated July 4, 2018 Views 2 Applies to:

I have had the same problem myself and not sure what i can do either. Hope someone can help me too.

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You'll both need to call support to talk to them about it.  1-800-4MY-XBOX in North America.

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