Purchased "Elder Scrolls IV: Oblivion" via Computer, download on Xbox gets to 70% before cancelling itself

Hello, I recently purchased Oblivion through the Computer because it wouldn't allow me to purchase it from the Xbox. I bought it through the computer and it worked just fine. I went back to my Xbox to begin the download, and it goes through normally up until it reaches 76%, where it pops up with a message saying something along the lines of "Oblivion could not be downloaded". 

I would like a solution, and if it is not possible, then I would request for a refund.

EXTRA NOTES:

-Purchased with Microsoft Points

-Bought from Vietnam

 

Question Info


Last updated July 4, 2018 Views 16 Applies to:

Sorry to be the bearer of bad news, but the reason why your game won't download is because of your location. Vietnam is not an official Xbox region. Region restrictions apply for most online content on Xbox Live. Even if you created an account for a supported region, your physical location is what counts.

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