purchased movie stops at 23% viewed every time

I purchased Tucker and Dale vs Evil.  Each time I try to watch it, it will lock up at 23% watched.  Same scene every time.  I have erased it and cleared cache.  re-downloaded and it still crashes at the same exact point 4 times in a row now.  Frustrated because it costs alot of points to purchase a movie (not rent ... purchase).  Really mad because it was a waste of points and I still haven't even been able to watch the damn movie all the way yet.

Thanks,
Randy

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

This issue cannot be resolved here or in another way, and ebcause it's a "rent" and not a buy i suggest you to call here for a refund or further help; 1-800-469-9269 :3

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at 55 minutes still holding for the correct department.  Hold music is horrible and a hell in it's own right.

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5 hours of being on the phone and being transferred/hung up on this is still not resolved.  Will try again later today.

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Good luck! :3

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