Purchased Game Wil not download

I purchased BioShock on from the marketplace with Microsoft Points and it gets to 4% or 5% downloaded then takes a few seconds and a notification ,that looks like the one that pops up when a friend gets online, that says "Can't Download BioShock". There is no error code, /i purchased it on the xbox where i reside in North Carolina. I have been able to download other stuff since then but whenever i try to download BioShock the notification will pop up after a few minutes. I have also checked to make sure i have enough space and i do, so please help.

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

I too am having trouble with Bioshock.  Exact behavior you describe.  4% then it stops.  It's not my system--I can download everything else just fine.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Mine has gotten past the 4% mark.  The trick was clearing my cache, removing all the system marketplace data, deleting the partial download, and restarting my xbox.  Currently at 14%.  Fingers crossed.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

try

clear the cache support.xbox.com/.../clear-system-cache

delete the game the redownload

if that doesnt work try changing ur save storage to cloud

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Yeah I got to work also, what I did was web to storage and deleted the incomplete download of BioShock and then restarted my Xbox.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.