Purchased content but did not receive

K I spent 240 microsoft points on a reserves pack in Mass Effect 3, but before I received it I lost connection to the mass effect server and never received my pack. if someone would help resolve this I would be grateful. I tried getting a hold of EA, Bioware, and even posted on their forum 20+ hours later I have been ignored and am now wanting my 240 points back.

 

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Last updated July 4, 2018 Views 9 Applies to:

Is there any way to get it by accessing your download list? Try looking there for the pack (although that may not work)

The best people to talk to, I believe, are in fact EA so do try to get an answer from them.

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Issue resolved

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i bought a  pack porsche the 7. 9 .2015  but i have not received the downloadable content. i have the confirmation  purchase in my account but i cant use this pack in my xbox one

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Hey DesignedParty2!

Since this thread is fairly old, please post a new thread detailing the issue. That way the community can provide support tailored to you! :)

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