So I ended up purchasing the "Cerberus Network" DLC for Mass Effect 2 last night... Or so I thought.
When I clicked to confirm purchase all I got was an error message, which I quickly dismissed as any other glitch. After the message I had to go back to the dashboard. I went to see if the DLC was downloading and it wasn't. I made an attempt to re-download it, but when I got to the "Cerberus Network" it said it was still un-purchased and I am now down 1200 MS points.
Long story short, I bought this DLC... which, yes is under my billing transactions, yet it has not given it to me... it wants me to spend another 1200 MS points to purchase it... Needless to say I am frustrated. Help is appreciated.