purchase succeeded, download failed.

hi guys~!

i am from china, mainland, using HK live server. last weekend i had purchased max payne 3 during the period of discounts. MS also had sent me an email for acknowledgement. at first downloading is successful. maybe when it reached to ending, failure occured, saying "下载错误", which meaned "download failure". what can i do to solve this problem, something like VPN? any advice will be appreciated.

ps: i have tried to re-download about 3 times, all failed.

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Is your gamertag set to China as well?  If it is set for a different country than where you physically live that could be the issue.  A lot of content is being region locked lately which means that you will not be able to download it if your tag is set to a different country.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.