I woke up this morning and tried to sign into my Xbox. it then told me that my account was no longer valid or that I would have to recover my account. So I tried to recover my account and my password, that I know for a fact was correct when I entered it was correct, had been changed. So I quickly reset my password on this website and changed it but when I recovered my account and logged in I noticed that I had 160 points on my account and I knew that I had 0. So I checked my email as well and noticed that I had received an email from billing that said that I had made I purchase of 6000 points. I did not make this purchase and I couldn't find a solution on refunds for false purchases on this website so I am posting here to hopefully find a solution. In my download history I have several arcade games of which I did not purchase and a Gears of War 3 theme which I also did not purchase.