Purchase made dispite of region error

Hi,

I was planning on downloading first strike map pack and then I got region error - not available on your location. Then it started to download on my xbox and charges made on my credit card. I changed my location but now I afraid that If I select the same map pack another purchase will be made. Is it possible to get a refund on my credit card ?

 

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

No, you do not get refunds for anything from the marketplace.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

i mean i like was gonna buy first strike but yea then this comes Up... Not available on ur location. so  i like checked all the map packs see if one of them would work and same thing happens Then another Msg comes up... ur download has started on all the map packs. and that means i spend my money in 1 sec and i was only gonna buy the first one so i was just wondering is there any chance that i can get refunds?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

as the other poster said, no refunds on marketplace, it is not the marketplace fault you were in the wrong region when you bought it, you can try calling support in your area or talk to billing to see if they can help but most likely you will have to re buy it and make sure all the criteria are met before downloading it again, sorry.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

This Thing is ***

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.