Purchase Error

I have 5600 MP and when I try to buy Halo Reach with them a message appears saying "Your purchase can not be completed at this time. Please try again." Someone please help me out.

 

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Last updated July 4, 2018 Views 5 Applies to:

I have a similar problem.  I'm trying to buy a family Gold membership, but get the same error message.  This was happening yesterday, too.  I'm making the purchase from my computer, and have tried both a credit card and my Paypal account, without success.

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Greetings, JACOB and Contrary! Thanks for bringing your question to the forums. We'll get this sorted. Have either of you come across this sticky while looking for a resolution: forums.xbox.com/.../153161.aspx ? I would recommend taking a look and making sure everything is configured correctly. You may also want to logon to https://billing.microsoft.com and see if any errors pop up. Keep me posted!

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