Puerto Rico: Cant download Black ops Map packs

i cant seem to dowload any of the map packs for black ops....i purchased map pack:first strike and escalation. i erased them recently and whenever i try to download them again it stops at 99% and says: (cant download map pack 1) now im being told the content is not available in puerto rico. what i dont understand is: how is it possible that its unavailable in my region after i bought it aand played it for 2 months?

 

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Last updated July 4, 2018 Views 1 Applies to:

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Some NAT problems are subtle and don't appear in the Test Xbox Live Connection test. Most likely there's a port blocked or misdirected away from your Xbox, in your router, modem, or at your ISP. Since the Xbox 360 uses different ports than PCs & Macs ordinarily use, you can't see the effect of a port blockage except on the Xbox, for the NAT problem is really the blockage or misdirection of ports.


A sequential power cycle is the first step in clearing a port problem, and the order and timing of the steps is important to success:
1) turn off the Xbox then

 
2) unplug power from the router (Some folks have a combination modem-router AKA 'gateway' or only use a modem with no router. If either, skip steps 3 & 6).
3) unplug power from the modem.
4) Wait at least 30 secs then replug the modem/gateway power.
5) Wait 'til the light on the front of the modem/gateway which says ONLINE, READY, CABLE or DSL is on solid (not flashing), then plug in the router. If you have a gateway instead of a modem and router or a modem with no router, then when that light says it's ready, skip to step 7.
6) Wait until the WiFi light on the router is on; you may not use WiFi, but it's still a good indicator your router is finished booting up.
7) Turn on the Xbox.  For more background on Ports, see http://whatismyipaddress.com/port 


If the problem persists, please send us the info we need from http://forums.xbox.com/xbox_forums/xbox_support/f/9/t/155724.aspx so we may work on this further.

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