problems with prepaid cards

I've tried to redeem the prepaid credits but I didn't get it. all the times I've tried, I only get a message like this one: an error ocurred,try later. I live in Brazil.

 

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Last updated July 4, 2018 Views 8 Applies to:

I am getting the exact same errors on two different cards.

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same here with 3 new prepaid cards

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