Problems whit downloaded game

Hello, I recently downloaded a game from xbox live and when i try to play it it says that can´t be readed and i have to do it again.

I already did that twice and still doesnt work, what should i do?

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

Hi,

I would like to know if you have tried to Clear System Coach. This genrelly gets rid of any corrupt file and may solve your problem. The link below will talk you through clearing your system coach.

forums.xbox.com/.../2450726.aspx

I have posted how to clear System Coach,

If the problem still prasists then support may need to investergate the game if it is from the Xbox Live Market place.

Thanks

Volunteer Moderator | Xbox Ambassador | Article Author | Windows & Xbox Insider

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Hello RoyZR445,
 

Can you please clarify a bit more information for us? What are the exact error messages or error codes that you receive? Something about a disc not being able to be read? It's a downloaded game, though?
 

Also, what game is it? Let us know...thanks!

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