Problem Purchasing something from the market place

I had been trying to buy an add-on for black ops 2 recently but every time I try I get an error message with the status code: 801227F. I tried searching it up but It says there is nothing. It says I have 5$ on my account, so im not sure whats up, also im unable to redeem a MP card that I have too, tried to redeem it on the console and website but just kept getting a "transaction can not be completed" message.

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:

Hey there Kiaoku,

Sorry to hear you're having issues purchasing your DLC.

What error message are you getting with that code and are you 100% sure that is the exact code you're seeing?

  • You're right, I'm not finding anything on that code and I can't even find anyone else who has mentioned having it in the past.
  • Are you able to download other things from the marketplace like demos or trial arcade games?



Please let us know and we'll work from there. You may end up needing to contact Phone Support for further assistance as this may be a billing issue.

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hi I also have the same code redeemed a gift card now wont let me spend it

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Sorry to hear about the code redemption trouble coxieragnar.

Because this thread is a bit older please create a new thread with all information for the issue you're having. Thanks a lot!

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