Privacy help

My sons smart glass app won't let him send messages on smart glass comes up with access denied change his privacy settings something like that, he is 22 and has no family settings on can someone help please.
 

Question Info


Last updated July 4, 2018 Views 3 Applies to:

Sounds like he may need to modify his privacy settings on his account which you can do by clicking My Account at the top of this page.

Also, on the Xbox One there is a privacy setting which allows any SmartGlass to connect to the console, only the same account or none at all and that could be the issue. Just look in the SETTINGS for that option.

As a heads up, he can also send messages through Xbox.com rather than using SmartGlass if he wanted to.

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