Prepaid codes

Hi
Curiosity - why was I billed £35.19 when I bought the code for the season pass for £34.99?
Look forward to your answer as seems to be a bit of a glitch.
Ian :-)
 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

Tax?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hi

According to Microsoft it is. It wasn't an issue when you bought points but now they have moved to cash it means UK  (and other country's) customers will be paying an additional US tax on a UK price which is tax inclusive... Should get interesting.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Just to clarify, the tax should be equal to the normal tax applied to purchases in your billing region. For example, my local state sales tax is 9.5%. That will be applied to any purchases I make on Xbox Live, because my billing information is located within the region that the sales tax applies to.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Unfortunately not,  UK is all included then they  add US tax even though I'm paying all the UK tax (20%), obviously it doesn't affect you if you live in the US of A.

Ian :-)

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Such a small amount it would seem that it's not tax but a currency conversion.  The source transaction is likely billed in USD and then converted at the current rate to GBP.  

£0.20 is 0.57%.  I cannot recall any sales tax rates below a single percentage point which leads me to believe it's currency conversion either by Microsoft or by your credit card processor.  If Microsoft is quoting a rate in GBP then there shouldn't be any currency conversions but it would seem like there is something there.  

Does your credit card have any extra transaction fees that might account for the difference?

Where did you actually see the incorrect amounts, was it on the Microsoft purchase history or on your bank statement?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.