premium content is blocked

My 10 year old son has persuaded me to agree to him having xbox live today.  He has spent his money on buying Microsoft points and wants to buy Minecraft.  When he tries to purchase it the followibg message appears premium content is blocked and it tells me to check the privacy and online settings.  I have done this and he is authorised to use games as long as they are less than 12 rating.  What is the problem here and how can I fix it?

Have spent hours setting him up today and am at a loss as to what to do next! I am a complete novice so any help would be appreciated 

Thanks in advanceI

 

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Last updated July 4, 2018 Views 6 Applies to:

you need to unblock purchsses not use

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it is premuim content you must unblock

you can allow your child tp play which is different then purchssing

you nedd to goto online safety settings

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Sorry I dont understand what you mean???

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