premium content blocked?

when i try to buy a arcade came from the marketplace it says "premium content blocked for this profile"

 

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Last updated October 22, 2018 Views 5,215 Applies to:

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hey there keykiller,   parental controls are blocking it OR your own account was built with an age under 18 years old.

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How old are you? You probably under age and you cannot change it once it's confirmed to your account.

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i have everything set for adult

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Hey keykiller154! First, you may want to run through the "Xbox LIVE online safety and privacy" to make sure those settings are permitting purchases and adult content? Doesn't hurt to double-check! Can you also tell us what game you're trying to purchase? Have you had issues with multiple games, or only one specific title?

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i have it set to allowed and the game is mindcraft

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Hello keykiller154! Is there a chance that you had previously purchased this game and already received a refund? As this could also block your permissions. Let us know if this sounds like the case!

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Im having the same problem with a borderlands 2 DLC. if you find an answer could you email me at [REMOVED - DO NOT POST EMAIL OR MS ACCOUNT]

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Please go to account.live.com and sign in there. Does the original date of birth there show you to be <18? Then you can't play. Changing the date there won't let you get it, once the original date was entered it was memorized, and that date will be used forever on that account.

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This is a retarded error, if you are allowed by the parent you should be able to download these fricking packs regardless of the age of the email you used. I'm trying to use the 400MS points I just got for my account and now I cant use the damn things cause of this bloody horrible security setting. My account is actually the parent account and I set up a second account with my sister's email which apparently reads as under 18 years old so now I wasted my time and money to buy a damn DLC that I can't even use. Thanks heaps. Did I mention that the account with my sisters email is the account my grandfather uses to play? >.> (this account) so I seriously doubt that he is under 18. Stupid.

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you need to adjust your online safety settings

actually parents prefer to have control over what their children buy

it lets them monitor their usage of their creditcard

fyi changing the email doesmt remove parental.settings

only by turning 18 and promoting your account will parental settings be removed

only father time decides your age

I

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