Pre-Order did not come.

At one time , I bought "DMC 4 Special Edition" for xbox live , while in pre-order ... but today is launch day as when I entered the store,say... I do not have the game and shows the purchase price.
 

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Last updated July 4, 2018 Views 1 Applies to:

I am having issues not able to play either. 12:30 central time and still says preordered.

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I'm talking to support and they are just saying the game doesn't release till the 23rd I keep telling them it's says it's playable at 12am Est I can't even download it from the market place even though a bought it. it only says pin to home

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I live in Brazil and here says 00:01 the game was already available to play , however was not what happened when I enter the store, this as if I had not bought the game , and when I go into my games and apps, keeps saying " Pre -order " and when tightening to play it says to expect I'm very early ... HAVE PEOPLE PLAYING... why I can not play ?

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