Points

What happens to Purchased Points? Do they expire? Can I Redeem them for money? Can I get a refund?

Are purchased points treated differently from promotional points?

 

Question Info


Last updated July 4, 2018 Views 5 Applies to:

MS cannot be redeemed for money but they never expire. They also cannot be refunded. All Microsoft points are treated the same.

www.xbox.com/.../MicrosoftPoints

Xbox Ambassador | Xbox Forum Moderator | Xbox MVP

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Hey there MACK! Just want to add in here, promotional points do have an expiration date. Depending on when you participated in the promotion they expire at different times, you can check out this FAQ if your curious about promotional points you've already received. :)

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