points to money but want full amount from my other payment option

I would like to buy payday 2 my points have converted to cash but it won't let me use my remaining cash and wants full amount from my other payment option I would like to pay what I can 22.37 with my balance and pay remainder with card there is no add points option any more obviously but why no add cash is this possible or its all or nothing sort of deal 

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

Use your card as the payment method and confirm purchase. It will then ask if you want to split payment. It will use the currency in your Microsoft account and the rest will be charged to your card. Only do this on your console. Doing this on Xbox.com will charge the full amount to your card.

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No it didn't!!! I thought it would take my converted points and then the balance from my account but it took it all from my account!!! No I bounced a check because of it!!!

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It should have popped up a screen that asked you if you wished to use the balance of your Microsoft account before charging your card. Are you sure that you read every pop up carefully before moving on? You certainly did not ned to confirm the purchase if you did not see the payment split pop-up.

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Yep you need to do so via the console not the website

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Tried it on the console first and it didn't give me the option so I tried it on the pc and it still didn't so I figured it was automatic.

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you need to confirm the purchase via console

there is no doing it via the pc

on the screen where it asks you to make a purchase via the ms account if you press cancel it will charge the full amount to your payment method

it is automatic

 

by default the screen shows your balance

unless you click use other payment options then you are using the payment method

 

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