Points not Redeeming, Help!

So i bought a £25 Xbox Live credit, but everytime i try and redeem it, it says a error code of '80122734', i have tried the error code search up thing, but it hasn't helped a bit. 

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:

It's possible that this may be an issue if your gamertag is set up for a different region than where you purchased the code from.  ie. you live in the UK and purchased the card there but your tag is set up for the US.

You should contact support for more assistance on this though as there is no official description of that error code.

support.xbox.com/contact-us

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