We're excited to announce that we've fully migrated the Xbox Forums to their new home, here on the Microsoft Community forums!
As of today, going to forums.xbox.com will redirect you here to the Xbox area of the Community forums. We've moved all of your existing threads over so you can continue and start conversations with the new forums experience.
We sincerely appreciate the feedback you have provided over this transition and can't wait for you to check out the new Xbox Forums!
Yes i bought 1600 microsoft points and purchased all walking dead episodes and it has yet to show up and it is telling me i have to purchase them again....pretty angry just looking for some help, thank you
also please give it time to show up in your d/l history. I did actually once receive this problem with a movie I had purchased. when the movie was no where to be found I became frustrated and upset but I gave it quite awhile to show up (about an hour) then
when it did not show up, and also the movie said still, purchase for 1600points or whatever.
I called xbox official support and sure enough by the time I was connected with an agent it popped up in my recent d/l and I had to tell the agent sorry but the problem has been resolved.
If you have purchased something and it does not get added to your account the only thing really to do is call Microsoft, that is of course if you have extensively searched your d/l historys and billing information page.
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