PLEASE HELP ME.....Great White Shark Cash Cards are being charged to my card every day

I can't remove my debit card from the Microsoft account unless I put something else in it.  And I cannot talk with anyone.  its $21.00 at a crack.  My son says he is not doing it

 

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Last updated July 4, 2018 Views 120 Applies to:

Change your email and password connected to your xbox live account.

The great white shark transactions are in game purchase`s on GTA5.

Is your son using any external websites ,such as rockstar social club,and using the same or similar passwords and email address`s as his xbox live account.

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You can't buy shark cards for Xbox....

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Yes you can they are ingame purchases on GTA5

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Same problem!!!

Just started Microsoft account, my son playing GTA5 says he's doing nothing strange

But I already received several "Bull shark", "Red shark" and "Tiger shark" charges on my credit card, I can't understand how can I inhibit that and cannot remove my credit card

PLEASE ANYONE CAN HELP ?

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You need to contact support directly, http://support.xbox.com

Microsoft Movies & TV Team

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I have money in my account and it dose not let me confirm it .

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Hey there Delvin223!

Please go ahead and create a new thread if you haven't already.  This way you can receive support specifically tailored to you.  Be sure to include the details of the issue as well as any troubleshooting steps that you have tried.  Thanks in advance!

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