Hello, I was asked to post in the forums by the technician that tried to help me with this problem. The issue is that after purchasing Assassin's Creed Syndicate: Bonus Helix Edition I was not given an option anywhere to install it, not on the store page and not in my games & apps section(I even checked my account online on my pc and still no luck). After some various trouble shooting attempts I discovered while chatting with the technician that the store page for the game online had a file size of 0. As in the store page for the game was put up but no game was linked to it so it is literally impossible to download the game after purchase. Please fix this, or you know don't take away the standard version of the game when you come out with a new little bundle. Below is a link to an image of the store page showing the file size as zero.
I am posting this both in Purchasing, Downloading, & Redeeming on Xbox One as well as on the Microsoft Assassins Creed Syndicate forum.