Playing games on other profiles

I recently purchased Tom Clanceys HAWX. I figured why not, since it was only £2.69. I have a gold family membership and my kids have no problem accessing the game on their profiles on my Xbox. The kids have their own Xbox so I thought I may as well download it again onto their Xbox. However, when they come to play it on their Xbox they get a message that it can only be played on the profile it was downloaded on. I'm a bit confused why the game works on one Xbox for all the profiles but on the other it will only work on one profile.

Question Info

Last updated July 4, 2018 Views 3 Applies to:

It's the way licensing works. When you download content it is tied to the gamertag it was purchased on as well as the console it was purchased on. The console license is what allows your kids to be able to play the game while they are on that console that you purchased the game on. Your profile is the only profile that will be able to redownload and play the content on any other console as long as you are signed into Live.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.