playing from dust freezes my xbox

i downloaded the trial and when the game comes to the loading screen my xbox freezes is there a solution

 

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Last updated July 4, 2018 Views 2 Applies to:

I am having the same issue. I got the demo and it froze after the first level, I thought that deleting it and redownloading it would fix the issue. So I purchased the full game and redownloaded it and it is STILL freeezing. Does anyone have a fix to this issue?

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Did you both completely delete the game and redownload? Follow the exact steps in our Download Sticky (forums.xbox.com/.../33.aspx).

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I have downloaded demo....locks after first island.  Downloaded.....full edition....same results.   Not happy.  Cleared cache.  Redownloaded .....locks.  first time I've actually been disappointed with Microsoft.

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Are other profiles able to play the game? Does it freeze before or after asking for a save file location?

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i found that other profiles the game runs...but after the first island (ritual) it just shows them walking thru the caves and it's real laggy doing so, then freezes onces the screen goes black, it stays that way...no Xbox button function or anything....hard reset only solution.  

however...in doing so i found that once you beat the level, and it freezes and reset the system, go back into it and you choose "story" again you can manually choose the next level.  and then it seems fine so far.  (beat 3 more islands with no lock ups, but cave cutscene still very choppy).

not saying this is a solution, but at least i got past the first island.

edit:  sorry didn't answer your questions....NO it never asked a save location...just cave scene to black to nothing else.

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I downloaded the trial and played past The Ritual with no lag or freezing. Can you try downloading this game to a different memory device along with your profile, then turn the console off, remove your original memory device, restart, and try playing it from this new device? Thanks!

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