player has thretend me with hacking my account

hello not sure if you can help but we have been getting messages from gamer tag [Removed by Moderator] can some body at xbox live please have a look at this profile as he told me he has been hacking for ten years and my xbox live account will be shut by tomorrow somebody pls help as this is my sons xbox, the boy has also been sending abbusive messages to my account as well, my gamer tag  is (tom reis 2011). 

 

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Last updated July 4, 2018 Views 2 Applies to:

will this boy be able to shut my account

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bump

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help somebody pls, microsft told me to come on hear with the complaint so PLEASE help this is worrying me quite bad thanks

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Hi sorry you cant name and shame on the forums, all you can do is go to recent players and file an complaint against the gamertag.

You also should not worry about being hacked, but if you are worried then i suggest changing your email address and password.

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Hello,

Please do not name and shame on the forums. Posting multiple times does not get your question answered faster. The correct way to solve this issue would be to file a complaint against this person, block communications against the player, avoid the player, and appear offline. No one can personally "hack" your XBOX Live account. The only way one would be able to get access to someone else's account is if they were able to get the e-mail and password by either the user (being you in this case) gave them the e-mail and password of they found out some information online to backtrack and find the e-mail and socially engineer the password.

You might want to take a look at the XBOX Live Security Checklist here.

How to file a complaint:

  1. Press the Guide button on your controller.
  2. Select Friends, then go to the Players tab.
  3. Select File Complaint. Then select File Complaint again on the next screen.

 
Select Text and Voice Communications.
Select Text Message.
Select File a Complaint.

How to block communications:

From the Xbox Dashboard, open a message from the player, and then select Block Communications. The player will not be able to send you any messages unless you send them one first.

How to avoid a player:

  1. Press the Guide button.
  2. Select Friends, then go to the Players tab. Select the player’s gamertag.
  3. Select Submit Player Review.
  4. Select Avoid This Player
  5. Select why you want to avoid the player: CommunicationGame Behavior, or Player Skill.
  6. Select the specific reason why you want to avoid the player.
     

How to appear offline:

Push the middle button on your XBOX 360 controller.
Go to the slider all the way on the right "Settings".
Select Preferences.
Select Online Status.
Select Appear Offline

Note: This setting automatically resets when you turn your XBOX on and off so it needs to be set again. If you'd like to set yourself to appear offline permanently please visit this link here. Once you've loaded the page scroll till you see "Online Status", you can select "Friends Only" to have only people on your friends list see you online, or select "Blocked" if you'd like everyone to see you as appearing offline. This setting will stay this way until you change it again and this setting overrides the consoles Online Status setting.

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To Summarise the above two points if someone does threaten to hack your account which isn't that easy and will probably not happen but anyway

1.Never Give Them Your WLID or Password

2.Change Your Password if you are worried

3.File a complaint

4.Avoid the player so that account will never play with that player again unless invited to.

5.Block All Communications With that player

6.(optional) if you are worried about him trying to "Hack" you while online appear offline but remember to change it again every time you sign back in.

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