PBR40441 I keep getting this error code when trying to renew my xbox Gold

The error code is kindly explained with the description of "Sorry, that's as many as you can have Only a limited number of these are allowed on any one account." It makes no sense that I would get a code because first off it is meant to be renewable and to top it off Xbox harasses me every time I get on about how I don't have gold... Honestly at the constant down time xbox has i it really even worth my time fixing this problem?

 

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Last updated July 4, 2018 Views 43 Applies to:

Thanks for the clarification! If you are about to run out of Xbox Live Gold, then the stuff I explained may not apply. In this scenario, I would contact our chat or phone support agents  through the Contact Us page so they can have a look at your account!

Keep us posted! :)

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I have the same problem!

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Hey justin8606!

Sorry to hear about the error! Do you already have three years of Xbox Live stacked on your account? If so that is why you are unable to add more time. If your account does not have 3 years of Gold on it, please contact our chat or phone support agents through the Contact Us page since this is a billing related issue. They will be more than happy to assist! :)

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I'm actually out of gold, i have been playing for 6 years, but i do not believe I have any time stacked. With stacked meaning owning 3 years more than you actually need..

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