PayPal Status code: 8382025C

I am getting the 8382025C status code when i try to add paypal to my xbox live account.

I have tried the suggestions in this thread: http://forums.xbox.com/xbox_forums/xbox_support/f/27/t/153161.aspx

I have some money on my paypal and a verified bank account.

Please, is someone able to help me getting this paypal thing to work on xbox live?


What type of payment method are you trying to add?

PayPal

What error code or message are you receiving?

8382025C

What region is your account set to?

Austria

What region do you physically connect from?

Austria

What region is your payment method's billing address in? 

Austria

 

Question Info


Last updated July 4, 2018 Views 46 Applies to:

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Hello Sn1cket, sorry to hear about your Paypal issues. You say you have a verified bank account, is there a credit card at all on there? Also could you try adding another email address to your Paypal and make it your standard. For assistance, please visit www.paypal.com/helpscr. All the best, keep me informed on how it goes.

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Do you have a valid credit/debit card attached to your XBOX Billing account? You need at least 1 card in order to be able to add PayPal and use it successfully. This isn't how it is for all merchants that use PayPal as an alternate source of payment but it is required for Microsoft's LIVE service.

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Thanks for your answers!

I added another email address to my Paypal but unfortunatly it changed nothing. Still status code 8382025C

I have no credit/debit card on my bank account, but i thought i could use paypal and Xbox Live without it, because of some entries in the forum.

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Unfortunately it's not possible to use PayPal without having a credit/debit card on your XBOX Live account (which is why your getting this status code).

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in the past ive bought a gold membership but now im trying to add micrsoft points and it tells me

Cant authorize the selected payment option. please select a different payment option or add a new one.

so i tried to re add the paypal account again and i got that status code and i do have a debit card on my xbox live account

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@OP - sorry to hear that you are having this issue.  Unfortunately, according to the link below:

support.xbox.com/.../use-paypal

Paypal on xbox live is not available from your region.

You'll have to either purchase what you want either with a credit card or get points from your local game retailer.

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I am having the same problem but im from the u.s what do i do?

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@Zion - please check the link I posted above.  If you do not have a valid credit card or bank account associated with the paypal account then it also will not work even if you are in a supported country.

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@OP

PayPal is not available in certain regions such as your own to add to XboxLive.

Sorry

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Idk I live in united states in California and I get that same code witch is pissing me off!!!! Any suggestions?

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