Paypal purchase failed

I made a $6.99 purchase via paypal, my credit card was charged through paypal, but Microsoft says it failed.  I'd think twice before using the Microsoft Store again....

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:
Answer

Hey mate,

You can check your purchases made through Microsoft at the following link: https://commerce.microsoft.com

Any purchases made through live or microsoft will show there, so if your credit card has been charged, it will show there.

I have had things go through incorrectly, however they were pretty much instantly refunded. If it isn't showing on that link I've given you, but is still showing as a debit on your credit card, then give MS a call and tell them the details. They should be able to explain it in more detail for you :)

Hope you sort it out mate

Cheers

Denaz

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