Parent's email

Hi!

My parent removed her email and now i can't do anything with zune before i accept the changes and i can't accept them without my parent's email. And i just turned 18 so i should can do it by my self. Should i do a new account or what? 

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Welcome to Xbox Support forums

I recommend you contact xbox support for them to remove the parent limitation and verify all the details for them to remove the parent account.

theres no need of creating a new account but like i explained just contact them and they will be ahppy to assist you

heres the link: support.xbox.com/.../contact-us

Thank You for using Xbox Music :)

GABBAY123

OK.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.