Paid twice for the game

Decided to buy "Alan Wake®'s American Nightmare" and got some error (don't remember the code), then i tried again and downloaded the game. But as i noticed later, i lost 1200 points for the first unsuccessful attempt, so i bought the same game two times. Is there any way to get 1200 points back? Sorry for my bad English.

 

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Last updated July 4, 2018 Views 0 Applies to:

Check http://billing.microsoft.com to make sure this is what happened and then contact support (support.xbox.com/call-us). They are the only ones who can issue a refund.

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Thanks, contacted support and immediately got points back.

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