paid for rezurrection maps and i am unable to download

hey everyone can you help me with what i can do to get back my 1200 microsoft points..............i purchased the new rez maps and my console wouldnt let me download them but yet it still took the points from me is there any way of getting them back or getting the maps?///

 

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Last updated July 4, 2018 Views 1 Applies to:

same issue here, I called Microsoft and put in a service request but it seems many people are having issues with this today. Im not sure how they will fix this but they better get on it soon as many people are complaining about this. I took today off work to play and im out the money for my points, and my salary for the day so Im not happy.

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You can check your download history to see if the map packs are listed there.  If they are not, call support and explain what happened to them and they should be able to resolve your problem.

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This just happened to me, if I call the support line how long will I have to wait before I actually speak to somebody?

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The most I've been able to download is 1% of the rezurrection pack. I'm still a little pissed about it.

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