Overheating or something else?

My slim (less than a year old) has moments when a playing game has no sound--a long term issue. Recently, I've started having the game stop completely and the TV screen go black, sometimes after only ten minutes of the console being on, forcing me to shut off and restart--the only indicator on the slim is a single green dot. Suspecting overheating, I've put the slim on a chair out away from the entertainment center and put a fan blowing right on it--during this time, both problems ceased. Of course we've had high heat/humidity like most everyone else, but the room is ACed.

Then I had a lkoud sound come from the console while playing games. The sound does not happen if a game is loaded to the hard drive or the console is played with the hard drive removed. When the slim's fan runs, it is a gentle breeze--I wonder if the machinery reading the disc is overheating the unit to the point the internal fan cannot keep up? Or is the slim extremely sensitive to humidity?
 

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Last updated July 4, 2018 Views 6 Applies to:

Does these issues occur no matter what game you play?.
Here are a few links that might help you out OP.

My console freezes.
I am having trouble with my console displaying a picture or sounds.

This is all the info I can find, but if it is happening frequently with all your games & none of this information helps (and if no one has other suggestions), it might be prudent to get it sent in for repair before your 12 month warranty expires. Otherwise you will need to pay for the repair.



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Sorry OP I forgot to ask what colour is the light on the power supply when this happens?.

If the light is red, see:
906101  Xbox 360 power supply light is red.

If the light is orange, see:
906102  The Xbox 360 console's power supply light is orange.

If the light is off, see:
906103  Xbox 360 console's power supply light is off.

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I never looked at that--will keep an eye out for next time.

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