Outstanding balance

I canceled my resubscription to xbox live gold a few months ago. now i am trying to take advantage of the two month, two $ deal. however, when i tried to purchase it, i got error code 80190864, which ment there was something wrong with my payment options. i tried to deleat all of the payment options, but one of them would not be deleated. it turned tout that there was a 59.99$ charge on the card that i do not remember charging under the payment resumission type. im not sure where to go from here. any Ideas?


Question Info

Last updated July 4, 2018 Views 1 Applies to:

You would need to call support and talk to billing. 1-800-4my-xbox if you're in the us or canada. If not, click support and follow the contact us link.

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