Ordered Family pack but got Single Player Gold

Hi Microsoft,

I ordered a family pack and I got a single player pack gold and got charged for a single player gold membership!

How do we resolve this issue!

 

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

I'd suggest giving Support a ring and explaining the situation. Your local number can be found here Call Us

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.