Hi everytime I turn on my console I have to struggle with my xbox telling me that I don't have a disk in the tray when I do. the quick fix is to take my disk out, let it read an empty tray then re instert my disk and then it will read my disk. However this is NOT the way a console should behave. That being my xbox's problem I have another problem. I have owned an xbox for 3 years. My first xbox red ringed so I sent it to repair and was sent back a different "fixed" unit which then promptly broke 7 months later because it wouldn't read bungie games. I was then informed that my warranty had expired and that I would have to send my xbox in or $100. I decided that the release day of Halo: ODST was not a good time to not play games for a month, so I went out and purchased an arcade unit and kept my hard drive. Now, a year and a half later, I am again out of warranty and my disk tray has stopped reading disks without me wrestling with it. I called customer support where I was again informed that I would have to pay $100 to have it sent in. Now MY problem is that I have spent $600 on my xbox 360 console alone. I see this as a major flaw seeing as the xbox originally cost less money than I have put into it. normally in this situation I would simply stop buying a faulty product but I have invested over $2000 into the accessories and games on the xbox 360. In conclusion WHAT THE HECK IS WRONG WITH YOU MICROSOFT!!!. I am absolutely furious that after giving you over 3 years of loyalty your screwing me for the third time. I suppose that there is a certain grace in you offering other people free consoles when they have a problem with their disk tray (eg. your latest update problem) but when my disk tray takes a dump twice on two seperate consoles, I have to dish out additional money because of YOUR faulty product.