online pass not loading

any 1  having trouble with having 2 reload online pass , and it not reloading

 

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Last updated July 4, 2018 Views 1 Applies to:

I have not had any issues with this. Is this a frequent problem or just something that happens once in a blue moon?

1st time 4 me a couple guys on my friends list say it is common

the group of guys i have found on madden have had a few issues with codes, packs, other stuff and the best thing to do is call EA customer support the number is on the back of game or in the instruction mannel