OneGuide listings for my provider are not completely accurate- Please Help

My XB1 setup and working channels with DVR except for a handful of important channels.

For instance:

OneGuide lists Syfy on 933 which is really TBS.  Syfy should be listed on 936.

OneGuide lists Travel on 935 which really USAHD. Travel should be listed on 946.

OneGuide lists Starz on 952 which is really FNCHD,  I don't get Starz, but I get FNCHD which is not listed but available to me on 952.

My provider is:  Mediastream (Westlake/MossBluff ) which is listed under my zip as BCI James Cable.  (Two listing available; I chose the second one which work best.)

My DVR is Motorola DCH616.

My TV is LG 60LA6200.

Can you help, please?

Thanks in advance!


Question Info

Last updated July 4, 2018 Views 35 Applies to: