OneGuide- Different Channels using same Channel Number?

It's a weird issue. For some reason I have a few channels in my lineup that use the same channel number, but have a decimal value as well. This means I can only watch one of the channels unless I manually use my Cable Box remote to change to the correct channel.

My Problem:

Channel      Station Name

55.23--------National Geographic Channel
55.3----------Disney Junior
55.7----------Disney XD

Because of these channels (among others) have the same base number, 55, it only switches to the first channel among these, which is Fit&Health. The only way I can get to these other 3 channels is to go to their actual channels. My Disney Junior channel for my kids shows up as 55.3, but it's actually channel 69. This decimal system only seems to be apparent on my SD channels. It's only a problem because there's no Disney Junior HD channel.  Also, saying "Xbox Watch Disney Jr" attempts to go to the channel that OneGuide has listed, so it always takes me to Fit&Health, if that makes sense.

Mediacom is my provider.
61727 is my ZIP.


Question Info

Last updated July 4, 2018 Views 0 Applies to: