One month gold for MCC not working. Advised to come here.

My gold just recently expired and now I'm trying to use the free month I received for purchasing the Master Chief Collection. When I enter the code it accepts it as a free one month of gold but when I try to confirm it, it says an error has occurred (with no error code) and refers me to Xbox support. Please help! I'd really like to play Xbox live again. Thank you. 

 

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Last updated July 3, 2018 Views 1 Applies to: