on line issues

I'm having a lot of trouble playing certain games on line ie(saints row three and black ops 2) and various others online. I have reset router and also checked network connection but still having problems. I can chat to online buddies without a game in console. At wits end please help Obi Wan your my only hope.

 

Question Info


Last updated July 4, 2018 Views 4 Applies to:

Hey there MASTEROFBUTT3R! So you're saying you started having this problem once you started playing Assassin's Creed 3 and Saints Row the 3rd?

It really sounds to me like a NAT issue.  I'd take another look at medium bloke's link (or use this one for a condensed version: http://support.xbox.com/xbox-live/connecting/nat-type-strict). Can you confirm that your NAT is set to "Open"?

If it still shows no love to multiplayer even after following the steps in that guide, I would try to figure out exactly which games are giving you trouble. Can you tell me every game that won't let you play online? Then we'll see if there's a correlation between the games.

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any one?

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i have tried what you have suggested guys but to no avail. We have a cabled connection and seem to have only had this problem since we purchased saints row the 3rd and assasins creed 3.

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i always use a cabled connection to get the max out of my line

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The problem most likely is your ISP (Internet Service Provider). You may not have a strong enough internet to run these games online, which is why you can chat, but not play.

As Temhotabot said, go to speedtest.net and run your speed. If you have a really high ping, or low up & down numbers, then this issue defiantly has to do with your internet service.

Thanks, have a nice day!

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Go to speedtest.net and run a series of tests from various locations to see what you are getting. Then let us know.

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Is your NAT type set to OPEN? This can resolve some multiplayer connection problems for games that require NAT types to be OPEN.

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Link:

forums.xbox.com/.../157383.aspx

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