On Demand and Games with Gold

Both times i have tried to download a game via on demand or on games with gold. Both have failed in the same way.

Both download a random percentage then i get a notification that says "cannot download Halo 3" or "Cannot Download Forza Horizon"

Most occasions the file will not even begin to download. I feel i have tried just about everything. I am more upset of my loss of 30$ that i spent purchasing Forza Horizon when i have been unsuccessful downloading this for nearly a week now.

Any insite is welcome, i feel like i have hit a wall on anything to do that i haven't already.

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:

Does your account region actually reflect your actual region ? If not thst would be why it hss to match

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As above could be a region issue -  both your region and location must be the same to access certain content and validate downloads or play restricted games etc.

If your location and region are not the same you can amend by following these steps: support.xbox.com/.../change-region

Please note disc based games must be compatible with your consoles region.

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Alternatively in some cases the games available in different regions vary and alternatives are offered.

This link details the program: support.xbox.com/.../games-with-gold

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Yes Correct and matching region, and yes i meet all of the qualifications for games with gold

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Randomly it worked. No idea why i just turned it on this morning and tried download started and i left it on while i went to work and it downloaded both games.

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