Ok when i try and buy a 1 month gold Xbox LIVE membership this is exactly what it says... "Can't retrieve inormation from Xbox LIVE. Please try again later. Status code: 80190864" and ive looked everywhere on this website and i cant find that cod

Ok when i try and buy a 1 month Xbox LIVE membership this is exactly what it says... : can't retrieve information from Xbox LIVE. Please try again later. Status code: 80190864"     Ive looked everywhere on the website and cant find that code someone pleas help

 

Question Info


Last updated July 4, 2018 Views 5 Applies to:

That code means you have some sort of billing violation. Check your account at billing.microsoft.com to make sure everything is correct and up to date and that you have no balances owed. If you can't fix it from there, you'll have to call support.

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