Not loading

When I put call of duty ghosts on my xbox one it won't load it just turns into a black screen what can I do?

Question Info

Last updated July 4, 2018 Views 8 Applies to:

Power cycle your Xbox One: Lets reboot the system completely.  With the console on, press and hold the power button on the console for 5 seconds until it shuts off.  Unplug the power supply, wait about 30 seconds and then plug it in and reboot.  You should see the green splash screen upon reboot.  It may take a minute to boot all the way to the home screen.

Please keep this tip in mind until a system patch addresses these issues.

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