not letting me play the army of two tfd

so when i downloaded The Army Of Two: tfd i bought it off the market place and i downloaded every thing went good until when i went to play it... to only find out a little white screen pops up and says "the game couldnt start. try downloading the game again. for more help, visit www.xbox.com/support." and i tried what it said.. i tried downloading it again 2 times and its still doing the same thing. can anyone help?? 

 

Question Info


Last updated July 4, 2018 Views 4 Applies to:

Try deleting the game from your memory unit and download it again. If that doesn't work contact Xbox directly.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hey there SacredAfrican99!

Have you tried, deleting the game from your hard drive, clearing your system cache, then downloading it again?

If not, I would try these steps:
-Delete the game from your hard drive (go to the system hub on your dashboard, settings, storage, find the game and title updates and delete).
-Clear your system cache (use this guide: http://support.xbox.com/xbox-360/settings-and-initial-setup/clear-system-cache).
-Restart your console.
-Redownload the game from your download history (use this guide: http://support.xbox.com/xbox-live/marketplace-and-purchasing/download-content-history).
-Try launching the game.

Give that a try and let us know how it works for you! ^_^ 

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.